The ITIL® v4 Foundation Certificate allows you to build a base of ITIL® service management. You will be prepared for ITIL® v4 Foundation certificate in service management exam.
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The Service Operation certification would suit candidates in the following roles: Release Manager, Security Administrator, Applications Support, IT Operations Manager, Database Administrator, Problem Manager, Service Desk and Incident Manager, Network Support, Security Manager.
Although no prior IT experience is required to apply for the certification exam, it is recommended that you have some experience working in an IT Service Management (ITSM) environment or having a basic understanding of ITSM issues.
Information technology service providers, IT directors and managers, Business Managers and indeed, any organization that depends on IT Services.
There are three levels of certification:
ITIL Foundation Certification
The Foundation Certificate enables people to understand the terminology used within ITIL. It focuses upon foundation knowledge with regard to the ITIL Service Support and Service Delivery sets as well as covering generic ITIL philosophy and its background.
ITIL Intermediate Certification
This is a qualification on the specific disciplines within the ITIL Service Support or Service Delivery set, including customer and IT organization communication.
ITIL Expert Certification
This is aimed at experienced professionals, who will be involved in the management of service management functions.
No, the course fee is inclusive of the exam cost.
You can easily schedule your exam online through the Learning Management System after registering for the certification.
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AXELOS is a joint venture company, created by the Cabinet Office on behalf of Her Majesty’s Government in the United Kingdom and Capita plc, with the aim of managing, developing, and growing the Global Best Practice portfolio. Established in 2013, AXELOS boasts an enviable track record and portfolio of globally recognized best practice qualifications.
You will earn ITIL® v4 Foundation Certification post clearing the ITIL® v4 Foundation Examination. The Foundation module is worth two credits towards the minimum of 17 required to progress to Managing Across the Lifecycle module, which is the final step before the ITIL Expert Level. You can take up to two free exam retakes in case you are unable to pass the examination.
The ITIL Intermediate certification has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail th
The ITIL Intermediate certification has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail th
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Expert certificate program in IT service management for IT professionals
Expert certificate program in IT service management for IT professionals
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